The Fuzzy Boundary: Four products that are also services
Category: Smart Objects
Tags: presentation, service design, ubiquitous computing, writing
Tags: presentation, service design, ubiquitous computing, writing
(Photo CC Attribution-Share Alike 2.0 by Marshall Astor)
Once again I had the honor of being invited to speak to Kimiko Ryokai's Theory and Practice of Tangible User Interfaces class at UC Berkeley today. I used the opportunity to prepare a talk on a topic I've been thinking about for a while: the relationship between products and services in a ubicomp environment. For this presentation, I set out some of my ideas and presented a set of examples of device/service relationships that show some of the variation in the possibilities.
The talk is available as an 844K PDF.