The Fuzzy Boundary: Four products that are also services


(Photo CC Attribution-Share Alike 2.0 by Marshall Astor)

Once again I had the honor of being invited to speak to Kimiko Ryokai's Theory and Practice of Tangible User Interfaces class at UC Berkeley today. I used the opportunity to prepare a talk on a topic I've been thinking about for a while: the relationship between products and services in a ubicomp environment. For this presentation, I set out some of my ideas and presented a set of examples of device/service relationships that show some of the variation in the possibilities.

The talk is available as an 844K PDF.

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ThingM

A device studio that lives at the intersections of ubiquitous computing, ambient intelligence, industrial design and materials science.

Smart Things: Ubiquitous Computing User Experience Design

By me!
ISBN: 0123748992
Published in September 2010
Available from Amazon

Observing the User Experience: a practitioner's guide to user research

By me!
ISBN: 1558609237
Published April 2003
Available from Amazon

The Smart Furniture Manifesto

Giant poster, suitable for framing! (300K PDF)
Full text and explanation

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